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Privacy Policy

Dynamic Computer Operations

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Last updated: December 2025

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Dynamic Computer Operations (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

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1. Business Details
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Business Name: Dynamic Computer Operations
Address: Unit 1/1 Garden Road, Clayton VIC 3168, Australia
Email: info@dco.com.au

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2. What Information We Collect
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We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Postal or billing address

We do not knowingly collect personal information from children under 18 years of age.

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3. How We Collect Personal Information
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We collect personal information through:

  • Website contact forms

  • Online bookings

  • Online purchases (eCommerce)

  • Account registration

  • Live chat services

  • Newsletter sign-ups

 
4. Why We Collect Personal Information

We collect personal information to:

  • Process bookings and orders

  • Provide products and services

  • Respond to enquiries and customer support requests

  • Manage user accounts

  • Send transactional communications

  • Send marketing emails and SMS (with opt-out available)

  • Improve our website, services, and customer experience

  • Meet legal and regulatory obligations

 
5. Payments & Transactions

We accept online payments via third-party payment providers, including but not limited to:

  • Wix Payments

  • Stripe

  • PayPal

  • Square

Payment details are handled securely by these providers. We do not store full payment card details on our own systems.

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6. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Analyse website usage and performance

  • Support advertising and remarketing

We may use tools such as:

  • Wix Analytics

  • Google Analytics

  • Facebook / Meta Pixel

You can control or disable cookies through your browser settings.

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7. Marketing Communications

We may send marketing communications via email or SMS.
You can opt out at any time by:

  • Using the unsubscribe link in our communications, or

  • Contacting us at info@dco.com.au

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8. Disclosure of Personal Information

We may share your personal information with:

  • Service providers (hosting, email, CRM, analytics)

  • Payment processors

  • Marketing and communication platforms

  • Government authorities where required by law

Some third-party service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

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9. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Our website is hosted on Wix, which provides industry-standard security measures including SSL encryption.

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10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

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11. Access & Correction

You may request access to, or correction of, your personal information by contacting us at info@dco.com.au. We will respond within a reasonable timeframe.

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12. Australian Privacy Rights

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
If you believe we have breached your privacy, you may contact us directly or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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13. GDPR (EU Users)

If you are located in the European Union, you have rights including:

  • Access to your personal data

  • Correction or deletion

  • Restriction or objection to processing

  • Data portability

To exercise these rights, contact info@dco.com.au.

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14. CCPA (California Residents)

California residents may request:

  • Disclosure of personal data collected

  • Deletion of personal data

  • Information about data sharing practices

Requests can be made via info@dco.com.au.

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15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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16. Contact Us

For privacy-related enquiries, please contact:

📧 info@dco.com.au
📍 Unit 1/1 Garden Road, Clayton VIC 3168

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